It’s not what’s wrong with the millennial workforce, it’s what’s right. Contrary to the judgments of a lot of Baby-boomers, Generation X & Y, Millennials are not sick.
Baby-boomers, Generation X & Y have an absence of understanding of themselves along with other generations that include Millennials.
In the absence of understanding there is judgment and where there is judgment there can be no understanding.
Before I get into more detail, I find myself drawn to writing this blog about Millennials for a number of reasons; 1) I’m hearing that financial and insurance companies are struggling with both marketing to and recruiting Millennials and 2) I’m coaching some extraordinary Millennials who are making a difference.
Simon Sinek breaks down The Millennial Question into four pieces; parenting, technology, impatience and the environment.
There’s some irony when you consider that Millennials were born after 1984 alongside of The Talking Heads opening lyrics to their 1986 hit song Love For Sale;
I was born in a house with the television always on
Guess I grew up too fast
And I forgot my name
1986 Writer(s): Cole Porter, David Byrne – The Talking Heads
What parental, technological, impatient environment did the Millennials get born into?
One where a television, computer or smartphone was always on captivating their parents’ consciousness, and while the Millennials’ material needs may have been met, there is a possibility that they were not given the parental attention that may have been required to meet basic human needs of approval, recognition and worthiness, the foundation of which is love.
The same thing may have happened to Baby-boomers, Generation X & Y that goes as far back as the advent of the introduction of TV in 1955.
Like it or not Traditionalists, Baby-boomers, Generation X & Y have been mesmerized and programmed with what to buy, feel, value and think creating a technological-parental, impatient environment fueling an addiction to the next thing to medicate an absence of love and needs of approval, recognition and worthiness.
In an absence of love, could Traditionalists, Baby-boomers, Generation X & Y be projecting their deep-rooted unhappiness onto Millennials brought about by their own lack of fulfillment because of unconsciously being mesmerized and programmed with what to buy, feel, value and think?
Millennials are no different than any previous generation and all they are searching for is a life that matters.
Here’s my view of Millennials when one suspends Judgment and offers Understanding in a side-by-side comparison.
In closing, how can you lead, manage, market to or parent the next generation when there is judgment? Remember, when there is judgment there can be no understanding. Worse yet, whether you are conscious of it or not, if there is judgment, there is an absence of love, and when there is an absence of love, there is a disconnect, probably fueling the repeated behaviors of judgment.
My final thought as you read through the list of Understanding; What can you do to move yourself to the next level of Understanding?
Judgment | Understanding |
Tough to manage | Easy to manage / Responds well to supervision when a WHY based outcome is explained |
Entitled | When the vision is clear, willing to work for things |
Narcissistic | Humble, selfless, unselfish |
Self interested | Altruistic, care about others |
Unfocused | Focused, have direction |
Lazy | Consistent |
Looking for free food and handouts | Willing to work for a vision |
Never happy | Happy / content / satisfied |
They’ve been ‘over-parented’ (coddled, spoiled) | Resourceful |
Impatient | Patient |
They were told they were special by parents so feel special | Being part of a whole; we are all connected |
Told they could have anything they want | Frugal and willing to work for what they want |
Get what they want, just because they want it | Deserving, willing to earn something, work for what they want |
Undeserving | Deserving, worthy, praiseworthy, valued |
Rewarded just for participating (not deserved) | Work hard for things; goal-oriented, self-motivated when the vision is clear |
Low self-esteem | High self-esteem / confident when working for a cause |
Depressed | Happy, content, satisfied, well-adjusted, healthy, positive attitude |
See life through filters (Facebook) | Open to different viewpoints |
Act tough, but not tough | Inner strength |
Act like they’ve got it all figured out | Curious, zest for knowledge, know they have a lot to learn |
It’s not their fault | Willing to accept responsibility |
They were dealt a bad hand | Willing to work through challenges they’ve been dealt with |
High on dopamine response from devices – ‘the feel-good chemical’ creates addictive behaviour | High on life |
Afraid to be unfriended | Able to handle the fact that sometimes friendships end (friend for a reason, season, or a lifetime) |
Unable to form deep & meaningful relationships | Able to form deep and meaningful relationships with a close friends |
Have lots of ‘false friends’ or superficial friends (Facebook friends) | Ability to form real friendships; have true friends |
Hardwired into the dopamine-producing devices and media (unrestricted access to) | Have a variety of interests and understand that devices are just one tool of many |
Can’t count on their friends | Can rely on friends |
They don’t practice skills of being a good friend | Work on being a true friend; open to practice skills needed to be a real friend |
Don’t know how to date | Practice dating; communicate with others ‘live’ by going out on actual dates (instead of just texting or messaging) |
Fickle; cancel out on friends, unreliable | Reliable; dependable; ability to really ‘be there’ for friends |
No coping mechanisms to deal with stress | Able to cope with stress and stressors of life |
Looking for temporarily relief from stress – (from devices; social media) | Ability to find ways to cope and manage stress for the long term (from positive activities or choices) |
They don’t turn to PEOPLE for help and support — they turn to devices and social media | Able to ask for help and support |
Spend more time on Facebook so suffer higher incidents of depression | Learning to spend more time with their true self |
Imbalance of time spent on devices and social media | Looking for ways to balance |
They want to make an impact, but don’t feel they are (in the workplace) so want to quit right away | Willing to wait and put in their time at a job to create an impact over time |
Making an impact is an ‘abstract concept’ they don’t understand | Willing to earn their mark; realize it takes a lot of time, commitment, energy & experience to make an impact |
Increase in suicide rates | Improving self worth |
Increase in accidental death due to drug overdose | Working on ways to increase their sense of self without medication |
Increased rates of drop-outs from school due to depression | Increased rates of graduating from school and colleges |
Increase in leave of absence due to depression | Decreased leave of absence from school and work |
Unable to find joy in life | Ability to find the joy in life |
Can’t find deep fulfillment in work or life | Feel fulfilled at work and in life |
Just ‘passing through’ life… ‘it’s fine’ | Enjoying the journey of life |
Put in corporate jobs that won’t teach them the skills of cooperation | Work in a job / career that allows them to be part of a team and learn the skills of cooperation and teamwork – working towards a common goal over the long term |
Thrust into jobs that won’t help them build their confidence | Appropriately placed in jobs that will help build their confidence |
In jobs and careers (corporate culture) that feeds off of ‘the year’ instead of the lifetime | Working for a company that sees the value in grooming and developing an employee for the long term |
They blame themselves for not being able to ‘deal with life’ (but it’s the corporations fault for pushing the quick fix.. instant gratification… so they won’t learn to be fulfilled from working on something long term | Working on ways to increase their sense of self without medication |
Lack social skills | Have good social skills |
Lack confidence | Confident; have confidence |
Unable to be ‘in the present moment’ | Ability to live in the present; be present |
Unable to wait or be alone and just ‘be’ without looking at a device | Able to be ‘alone with themselves’ and feel comfortable |
Unable to form meaningful relationships | Able to form meaningful relationships |
Don’t understand how to form trust over time | Able to build trust overtime in relationships |
Unable to allow mind to just wander… due to constantly being ‘engaged’ in devices and social media | Able to be ‘alone with their thoughts’ and allow mind to wander freely |
They don’t have life balance | Have life balance |
Difficult to be innovative and create ideas as they are constantly ‘engaged’ and connected to social devices | Able to innovate and create ideas |
Unable to just ‘enjoy the world’ through own eyes | Able to see the world from their own perspective and enjoy it |
Unable to remove temptation (put their phone away or turn it off) | Can successfully ‘unplug’ or ‘disengage’ from devices and feel in control |
International Values and Behavioral Analyst, Business Coach, Speaker and Author
Executive Coaching Tips for Financial Advisors
Speaking at a City Near You