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Laura gained her management and operations experience from working in the hospitality industry with The Shangri-la Group. While working within a large hotel, she quickly identified that each department is run like an independent business.  Laura gained invaluable experience in the areas of:

  • Finance
  • Hiring
  • Conflict Resolution
  • Computer Systems
  • Marketing
  • Customer Relations
  • Customer Service
  • Employee Management
  • Event Management

After seven years with The Shangri-la Group, Laura was approached to join a Hospitality Consulting Company based out of Atlanta, GA., 2 Places At 1 Time. She worked several positions during her four years with the company, as a Client Relations Manager, Recruiting Consultant, and Implementation Specialist all while gaining immeasurable experience.

Working from her home based office in Vancouver, she tele-commuted with her colleagues, clients and employees situated throughout North America. Often “on the road” three weeks out of a month traveling extensively.

Laura had a vast array of responsibilities, including:

  • Department Manager, Supervising (40) Employees
  • Recruiting, Hiring and Training
  • Writing Training Manuals 
  • Prepare Marketing Materials, Corporate Presentations for Existing and Potential Clients
  • New & Existing Customer Managment 

During her tenure, her client list included: 3 Com Corporation, Accenture, Arthur Andersen, Ceridian, El Paso Energy, Enron, Ernst & Young, Genentech, General Electric, McKinsey & Co., PricewaterhouseCoopers, and Scotiabank.


Laura Reilly

Director of Operations