Leadership in Practice
Your Open-Door Policy May Be Costing Your Agency More Than You Think
One of the most expensive habits inside a growing financial advisory or insurance agency often begins with four well-intentioned words: “My door is always open.” It sounds like good leadership. You want your team to feel comfortable approaching you. You want questions answered quickly. You want clients looked after and problems resolved before they escalate.
Simon Reilly
October 28, 2026